https://wiki.klenwell.com/mediawiki/index.php?action=history&feed=atom&title=Bug_Report 2026-04-07T16:11:38Z Revision history for this page on the wiki MediaWiki 1.32.1 https://wiki.klenwell.com/mediawiki/index.php?title=Bug_Report&diff=527&oldid=prev 2023-01-23T17:31:38Z

<p>‎<span dir="auto"><span class="autocomment">Closing a Bug</span></span></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 17:31, 23 January 2023</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l14" >Line 14:</td> <td colspan="2" class="diff-lineno">Line 14:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Closing a Bug ===</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Closing a Bug ===</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Keep notes on your progress. Try to develop and prove a hypothesis. If that fails, document it.</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Keep notes on your progress. Try to develop and prove a hypothesis. If that fails, document it.</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* When closing the ticket, write up a brief summary of both the problem and the solution.</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* When closing the ticket, write up a brief summary of both the problem and the solution <ins class="diffchange diffchange-inline">since your understanding of both will usually evolve as you work through the problem</ins>.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Template ==</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Template ==</div></td></tr> </table>

Klenwell https://wiki.klenwell.com/mediawiki/index.php?title=Bug_Report&diff=524&oldid=prev 2023-01-21T18:57:16Z

<p>‎<span dir="auto"><span class="autocomment">Template</span></span></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #222; text-align: center;">Revision as of 18:57, 21 January 2023</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l21" >Line 21:</td> <td colspan="2" class="diff-lineno">Line 21:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Title [String]</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Title [String]</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Problem Statement [Text]</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Problem Statement [Text]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">* Steps to Reproduce [Text]</del></div></td><td colspan="2"> </td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Expected Behavior [Text]</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Expected Behavior [Text]</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Actual Behavior [Text]</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Actual Behavior [Text]</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* <del class="diffchange diffchange-inline">Proof </del>(Screenshots, Videos, Logs, Error Reports) [Text]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* <ins class="diffchange diffchange-inline">Steps to Reproduce [Text]</ins></div></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* Notes [Text]</div></td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">* Evidence </ins>(Screenshots, Videos, Logs, Error Reports) [Text]</div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* <ins class="diffchange diffchange-inline">Technical </ins>Notes [Text]</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Environment [String/Enum]</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Environment [String/Enum]</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Severity/Urgency [String/Enum]</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #222; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Severity/Urgency [String/Enum]</div></td></tr> </table>

Klenwell https://wiki.klenwell.com/mediawiki/index.php?title=Bug_Report&diff=468&oldid=prev 2022-09-23T04:47:00Z

<p>Created page with &quot;== Overview == I guess I&#039;m opinionated about bug reports. As a lead or manager, I often end up recommending some revisions in our bug reporting template or process. Nothing ra...&quot;</p> <p><b>New page</b></p><div>== Overview ==<br /> I guess I'm opinionated about bug reports. As a lead or manager, I often end up recommending some revisions in our bug reporting template or process. Nothing radical. As the references below will show, this model is largely a synthesis of recommendations I've encountered and successfully used over the years.<br /> <br /> For a great general treatment of the subject, I recommend Simon Tatham's [https://www.chiark.greenend.org.uk/~sgtatham/bugs.html How to Report Bugs Effectively]. <br /> <br /> == Practices ==<br /> === Opening a Bug ===<br /> * Include a problem statement with your bug that offers a human-friendly description of the problem with context that will help other people understand the issue quickly and precisely.<br /> * In Steps to Reproduce, include links to URLs and be explicit in your guidance. This article offers some nice good/bad examples: https://medium.com/we-are-testers/chapter-4-how-to-write-clear-and-efficient-steps-to-reproduce-in-your-bug-report-d96039a1c77d<br /> * Try to capture address bar (URL) in screenshots.<br /> * If opening a ticket using an automated tool, update the ticket to include additional context and assign yourself as reporter.<br /> * If you discuss the ticket in standup or on Slack, make sure to capture any important information in the ticket itself.<br /> <br /> === Closing a Bug ===<br /> * Keep notes on your progress. Try to develop and prove a hypothesis. If that fails, document it.<br /> * When closing the ticket, write up a brief summary of both the problem and the solution.<br /> <br /> == Template ==<br /> I like having the following fields in my bug form. If you are using Jira, you can modify your template:<br /> <br /> * Title [String]<br /> * Problem Statement [Text]<br /> * Steps to Reproduce [Text]<br /> * Expected Behavior [Text]<br /> * Actual Behavior [Text]<br /> * Proof (Screenshots, Videos, Logs, Error Reports) [Text]<br /> * Notes [Text]<br /> * Environment [String/Enum]<br /> * Severity/Urgency [String/Enum]<br /> <br /> This list is based off this blog post: https://testlio.com/blog/the-ideal-bug-report/<br /> <br /> == Examples ==<br /> I usually try to offer actual tickets from my company's ticketing system as good and poor examples.<br /> <br /> == References ==<br /> * https://www.chiark.greenend.org.uk/~sgtatham/bugs.html<br /> * https://testlio.com/blog/the-ideal-bug-report/<br /> * https://medium.com/we-are-testers/chapter-4-how-to-write-clear-and-efficient-steps-to-reproduce-in-your-bug-report-d96039a1c77d</div>

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